Privacy Policy | Texas 4x4 by Texas Tops

Who we are

Texas 4x4 by Texas Tops is the truck-accessory and 4x4 division of Texas Tops of McAllen, Inc., a family-run business in the Rio Grande Valley of Texas. In this policy, "we," "us," and "our" refer to that business. "You" means anyone who visits this website or contacts us through it.

We keep this simple: we ask for what we need to quote and schedule your work, we use it for that purpose, and we do not sell it.

Information we collect

Information you give us

When you submit the quote or contact form, we collect the details you enter: your name, phone number, email address, the location you choose, the product or service you are interested in, information about your truck, and any message or photos you send. If you call or email us, we keep the contact details and notes from that conversation.

Information collected automatically

Like most websites, our hosting and analytics tools may record technical information such as your IP address, browser type, device type, the pages you view, and the time of your visit. This is used to keep the site working and to understand which pages are useful. We use this information in aggregate and it is not used to identify you personally.

How we use information

To confirm fitment and prepare your free quote
To contact you about your request and schedule service
To answer questions and provide customer service
To keep records of the work we quote and perform
To operate, secure, and improve this website
To comply with legal and accounting obligations

We may send you follow-up about your own request. We do not send marketing messages to people who have asked us not to, and you can ask us to stop at any time.

How we share information

We share information only with the service providers that help us run the business:

Web hosting and form/email delivery providers that transmit your request to us
Analytics providers that help us understand site traffic
Professional advisers such as accountants and lawyers, when needed

We may also disclose information if the law requires it, to protect our rights or safety, or as part of a sale or transfer of the business. We do not sell your personal information.

Cookies and analytics

This site may use cookies and similar technologies to remember preferences and measure traffic through a third-party analytics service. You can block or delete cookies in your browser settings. Blocking them may affect how parts of the site work, but you can still call or email us to get a quote.

How long we keep information

We keep quote and contact records for as long as needed to serve you and to meet our business and legal requirements, then we delete or anonymize them. You can ask us to delete your information sooner, subject to any records we are required to keep.

How we protect information

We use reasonable administrative, technical, and physical safeguards to protect the information you share. No method of transmission or storage is completely secure, so we cannot promise absolute security, but we limit access to the people who need it to do their jobs.

Your choices and rights

You can ask us to:

Tell you what personal information we hold about you
Correct information that is wrong or out of date
Delete information we no longer need to keep
Stop sending you follow-up messages

If you are in Mexico or otherwise covered by Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), you also have the right to access, rectify, cancel, or oppose the processing of your personal data (your "ARCO" rights) and to withdraw your consent. To use any of these rights, contact us using the details below and tell us what you want. We may ask for proof of identity before we act.

Children

This site is meant for adults. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.

Links to other sites

Our site may link to other websites, including our social media pages. We are not responsible for how those sites handle your information. Review their privacy policies before sharing anything with them.

Processing in the United States

We operate in Texas, so the information you send through this site is processed and stored in the United States. By using the site or contacting us, you understand that your information will be handled in the United States under this policy.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page. Continuing to use the site after an update means you accept the current version.

Contact us

Questions about this policy or your information? Reach us at (956) 682-1148 or use our contact page. You can also write to us at 810 E US Highway 83, McAllen, TX 78501.